FAQ's

Check most frequently asked questions here, if you still need help then please contact us at maliaextensions@gmail.com.

Education

Please reach out to us so we can discuss a way to get a class on a calendar for you at maliaextensions@gmail.com! You are also more than welcome to take our online eduction, which is a go at your own pace type of class and will allow for immediate ordering once taken!

This is esstentially a business collab! You can profit back your investment you made to take the course in 2-3 extension appointments.

Ordering

You can only purchase the Butterfly Wefts if you are a licensed stylist and have taken our education! If you aren't in the Mass./Rhode Island area, we offer Online Training for our methods, as well as education on how to custom color any of our extensions! 

Please email us at  maliaextensions@gmail.com. Please note that you must be a licensed cosmetologist to be approved for a login! If you have already emailed us, we will help you as soon as we can!

Once you create your professional account, we have to check your license and approve you. Please allow 24-48 hours for that to happen to be able to purchase.

We believe that every stylist should order our Multi-Method Color Ring. We have 17 colors to choose from in a wide variety of shades and levels. This will ensure an exact match.

If we have something close, but not exact - we encourage custom coloring to match your clients needs exactly. If you aren't sure how to custom color, we offer this in our education classes.

Returns

Yes! Returns and refunds will ONLY be accepted if the hair has not been used. If the hair is no longer  together by the fastening, this is considered "used" and cannot be returned. Refunds will only be issued in the first 7 days of the recipient receiving the hair. Refunds will be processed once the returned item is received and inspected. Shipping costs are non-refundable. We reserve the right to refuse any return or refund request

Shipping

5